Frequently Asked Question's

Packman Bespoke Gifting provides you with a wide range of varieties for different products, that too at affordable prices! What makes us unique from others is the customization option. So that the customer can get the product as they desire.

Yes, You can track your order and will be updated about its status.

You can know about order status by your registered E-Mail address and the unique track
id that we provided when you placed your order.

You will get your product within 7 working days.

No, you can not return the product.

Don’t worry, inform us through (mail/customer care/ or other services you provide). Our experts will go through the item, and then we will replace it. And if you want to return the product, then we will refund your money as a credit or voucher which you can use later to shop on our site.

The credit will be transferred to your account within 48 hours or 2 Working Days

Your order will be replaced within 7 working days from the date of the order replaced.

Yes, definitely! Just let us know through (service name), and we will replace it by delivering you without any extra charge.

You can cancel your purchase before the item is packed or dispatched.

Our experts will go through your purchase, and if we found that there is no issue or product damage from our side, your replacement request will not be accepted.

No, you have to pay no extra amount for the basic packaging, but if you want personalized packing, an additional amount will be charged to you.

We are sorry for the inconvenience, but this happens only when there are some unforeseen circumstances like transportation issues. But don’t worry, we always look into it and try to deliver your purchase as soon as possible.

Currently, we are not accepting advertising banners. But we will let you know by updating here if we ever go for the option.